AeromexicoAM
Aeroméxico — Mexico City SkyTeam hub
Aeromexico scores 77/100 — ranked 9 of 102 profiled carriers
GOOD FIT IF
- Your trip centers on Latin America and North America where Aeromexico is a primary flag carrier
- Domestic or regional connections within their home market are core to your itinerary
- Mexico City is the logical gateway on this routing
- You're in premium cabin where forum sentiment is strong — economy on the same metal is a different product
- Seat comfort is not your priority — forum feedback flags legroom and density as weak spots
THINK TWICE IF
- Forum feedback is polarized by cabin — Upper Class/business travelers fare better than economy on this airline
- Gate chaos shows up often in forum reports — stressful if you're connecting
- Operational recovery draws frequent complaints — don't book same-day connections
- Seasonal routes and fewer daily frequencies mean less rebooking flexibility
- International premium is strong but domestic economy can feel dated on older aircraft
Network
90+ destinations in 20+ countries from 1 hub
Reliability
About 84% on-time over the last 12 months (BTS/AirHelp).
Safety & trust
Meets standard international operational oversight
Summarized from public ICAO/EU/FAA oversight sources. Not a substitute for government travel advisories.
Strengths & watch-outs
- Best Mexico domestic + US network
- SkyTeam connections via MEX
- Top 5 of 102 profiled carriers for on-time performance
Watch-outs
- MEX altitude and congestion
- Terminal transfers can be slow
- MEX connections often need extra buffer — Mexico City bank schedules are tight
Cabin experience
Economy
Generally well-maintained cabins; legroom and IFE vary by aircraft type
Business
Strong long-haul product on many routes; short-haul business can be more basic
Traveler sentiment
Forum patterns, negativity-adjusted
Service quality generally praised on long-haul; short-haul can be more basic
Premium cabins earn strong reviews; economy varies by aircraft age
Mobile app handles check-in and day-of-travel updates adequately
Change flexibility depends on fare bucket; flex tickets cost more upfront
Hub connections can feel tight — allow extra buffer between flights
Baggage allowance depends on fare class and loyalty status
Support quality generally good outside peak IRROPS events
Hub carrier — one delay can cascade; build connection buffer
Updated 2026-06-12T12:17:43.103+00:00 · High confidence · Trend building — profiles refresh quarterly · Refreshes quarterly