AviancaAV
Avianca — Bogotá Star Alliance hub
Avianca scores 67/100 — ranked 29 of 102 profiled carriers
GOOD FIT IF
- Your trip centers on Latin America where Avianca is a primary flag carrier
- Domestic or regional connections within their home market are core to your itinerary
- Bogotá is the logical gateway on this routing
THINK TWICE IF
- Tight connections plus boarding complaints are a bad combo — pad your hub time
- Mass-cancel days produce long support waits in traveler reports — fragile if timing is tight
- Seasonal routes and fewer daily frequencies mean less rebooking flexibility
- International premium is strong but domestic economy can feel dated on older aircraft
- Partner airlines may operate some codeshares — confirm who actually flies the metal
Network
75+ destinations in 20+ countries from 1 hub
Reliability
About 79% on-time over the last 12 months (BTS/AirHelp).
Safety & trust
Meets standard international operational oversight
Summarized from public ICAO/EU/FAA oversight sources. Not a substitute for government travel advisories.
Strengths & watch-outs
- Strong Central/South America network
- Competitive US–Colombia fares
Watch-outs
- BOG connections at altitude
- Product refresh ongoing
- BOG connections often need extra buffer — Bogotá bank schedules are tight
Cabin experience
Economy
Comfort and amenities vary by route — check aircraft type before booking
Business
Lie-flat and service quality depend heavily on route and aircraft
Traveler sentiment
Forum patterns, negativity-adjusted
Service reviews are mixed and depend heavily on route and aircraft
Seat comfort varies significantly — check aircraft type for your route
Mobile app handles check-in and day-of-travel updates adequately
Change flexibility depends on fare bucket; flex tickets cost more upfront
Hub connections can feel tight — allow extra buffer between flights
Baggage allowance depends on fare class and loyalty status
Customer support quality varies — social channels faster than phone during peaks
Hub carrier — one delay can cascade; build connection buffer
Updated 2026-06-12T12:17:46.188+00:00 · High confidence · Trend building — profiles refresh quarterly · Refreshes quarterly