LATAM AirlinesLA
LATAM — dominant South American network
LATAM Airlines scores 75/100 — ranked 16 of 102 profiled carriers
GOOD FIT IF
- Your trip centers on Latin America where LATAM Airlines is a primary flag carrier
- Domestic or regional connections within their home market are core to your itinerary
- Santiago is the logical gateway on this routing
- Business or premium is where traveler praise clusters — worth the fare if comfort drove your search
- Legroom complaints are common in forums — a fair trade if price beats comfort on this sector
THINK TWICE IF
- Premium cabins get the praise in forums; economy on the same carrier gets harsher reviews — match cabin to expectations
- Seasonal routes and fewer daily frequencies mean less rebooking flexibility
- International premium is strong but domestic economy can feel dated on older aircraft
- Partner airlines may operate some codeshares — confirm who actually flies the metal
Network
140+ destinations in 25+ countries from 2 hubs
Reliability
About 81% of flights arrived within 15 minutes over the last 12 months.
Safety & trust
Meets standard international operational oversight
FlightIQ summarizes official safety oversight status — not individual incidents. Check your government's travel guidance for destination-specific advisories.
Strengths & watch-outs
- Unmatched South America coverage
- Useful US–South America connections
- Top-quartile on-time performance among 102 profiled carriers
Watch-outs
- Long distances within South America
- Brazil (LATAM Brasil) and Chile/Peru cabins can feel like different airlines
Cabin experience
Economy
Generally well-maintained cabins; legroom and IFE vary by aircraft type
Business
Strong long-haul product on many routes; short-haul business can be more basic
Traveler sentiment
Forum patterns, negativity-adjusted
Service quality generally praised on long-haul; short-haul can be more basic
Premium cabins earn strong reviews; economy varies by aircraft age
Mobile app handles check-in and day-of-travel updates adequately
Change flexibility depends on fare bucket; flex tickets cost more upfront
Boarding is typically orderly on most routes
Baggage allowance depends on fare class and loyalty status
Support quality generally good outside peak IRROPS events
Operational recovery is average for the region — weather drives most delays
Updated Oct 2025 · Medium confidence · Trend building — profiles refresh quarterly · Refreshes quarterly